Service management schedule
This smart automated Service management schedule
solution delivers big results.
Seratec Central Service management schedule
is built on a new breed of technology that delivers far
superior results for you. It is more reliable, more effective,
more cost effective and easier to learn.
Plus it is built on a clever new workflow engine that
means that all Service management job scheduling and
data records are handled in a far more logical and efficient
manner. Because it is faster to use than traditional software
solutions and that means better worker productivity. After
all staff time availability and labour costs are both major
considerations in fulfilling your Service needs.
So the bottom line is you should choose a software solution
that improves productivity in the most ways possible. That
is why you need to strongly consider the Seratec Central
Service management schedule solution. When
you see a personal demonstration you'll be convinced of
how much better this solution is than other Service
management schedule solution vendors solutions. As an added
bonus, because it is new technology, unlike other brands
of Service management schedule this solution
is much more affordable too.
Superior Service management job scheduling capabilities
The superior scheduling capabilities make service management
a dream. The system doesn't just remind you that a
service or inspection is required, it schedules it and can
even put it into the diary of the worker without any human
intervention required. Its all up to your preferences. service
service management schedules are able to also control what
checklists are presented to workers and contractors. This
system does it all.
The fully featured system can be deployed and be functional
in a short space of time
Seratec Central is equipped with these powerful fully integrated
components;
- Designed to handle simple or global and multi-site
organisations
- Service database with warranty and product
life cycle management
- Extensive escalation steps to guarantee warning
of late or overlooked jobs
- Job checklists to ensure all works are carried out
to plan and to enable measurements and reading to be
recorded and historically compared
- Fully integrated Crystal report engine for advanced
reporting anytime by any authorised person
- Comprehensive service record data, keeping a wide
range of information
- Service warranty warnings to alert engineers if the
service was worked on recently or if it is covered by
warranty
- Easy service management job scheduling, both breakdown
and routine maintenance
- Multiple schedule views, multiple teams or skill
groups and more
- Yes much more
Easy to use Windows desktop application that is globally
accessible
Seratec Central Service management is built with a traditional
windows look and feel so users will find it easy to adopt.
Other Service management schedules tend to
be complex and confusing, but not Seratec Central. It is
a smart centralised solution, where you can do almost everything
from within the single form you are already in. That means
less confusion, faster learning and more reliable data entry.
It is purpose designed to deliver total desktop access
to any location anywhere in the world. The system takes
care of multiple time zones, varying access rights for users
and staff as well as multiple help desk and multiple field
workers locations. Central can provide one global integrated
solution, or can be used in separate locality deployments.
Don't settle for second best when the best costs less.
This technology is so smart and advanced that you don't
need to use cut down browser capabilities when your staff
are out in the field. You can use mobile broadband to access
the live system on a laptop. Its fast and easy. Just imagine,
no training issues with different capabilities out in the
field compared to in the office. Everyone has the full use
of the power and easy of desktop screens.
Perfect mobile PDA capabilities fully included in this
Service management solution
Central is a total solution, providing incredibly robust
mobile capabilities, including the ability to use on or
off line working on Windows PDA's. That means that your
workers are not prevented from entering their job data just
because they are in a location without internet connectivity.
This is really important, and often overlooked. Most other
system simply leave your field engineers stranded. The Seratec
Service management solutions PDA technology is so
smart it almost completely eliminates the need to device
users to type on the keyboard. Now isn't that more logical
given the size of the device. When you see it you'll wonder
why no one else provides these smart capabilities.
If you don't or can't use wireless connectivity, you
can use ordinary PDA's and synchronise them by plugging
them into the PC cradle when you get back to your office.
Powerful management reporting
When it comes to improving Service value, there is nothing
that surpasses the trend analysis that this system can deliver.
If you can conceive of a report that would benefit you,
this system is likely to be able to deliver it to you.
Report generation can be totally automated, so that you
don't have top lift a finger. All your reports can be prepared
and delivered to you on a schedule that you define. This
means an end to the last minute rush to produce all your
management reports. Central does it all for you. It can
even distribute copies to whomever you choose, whenever
you choose.
Advanced Service management system software functionality
We think you'll agree that this is probably one of if
not the most incredible, yet easy to use Service management
systems in the world. And it cheaper than nearly all competitors
too. That is because it is the newest technology and that
makes it better in so many way too. Central delivers far
more than you would imagine, without complexity. It really
does make the task of Service management and cost
minimisation an absolute breeze. It can even automatically
assign specific issue type to outsource service providers.
New Services offering for your customers
Seratec Central has an optional low cost fully integrated and
seamless web portal for secure access by your customers
and stakeholders. It not only delivers them visibility and
transparency it does it in a highly controlled way. You
get to decide what they can and cant see.
Features such as web based issue reporting, Self help
knowledgebase's, historic task lookup and noticeboards to
keep them informed of important issues.
Call now for a free, no obligation demonstration
Why not streamline your Service operations now
that you can afford the best solution available today. Put
Seratec to the test. You have absolutely nothing to lose
from taking the opportunity to have a free no obligation
discussion and demonstration of this smart Service
management application. No other Service management
applications compare.
See it for yourself - you be the judge - Call 1300 851
866
For more information on our products and services
Contact Seratec
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