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Tel: 1300 851 866

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Seratec Central is the ideal Service routine maintenance schedule application. It helps you manage your services more efficiently and helps you reduce service costs

Service routine maintenance schedule application for Australia

This system has been purpose built to meet the rigorous needs of the Australian market, and is therefore visibly far better suited than other Service routine maintenance schedule application solutions

 

Service routine maintenance schedule application

This simple system will deliver fast results for you

Seratec Central Service routine maintenance schedule application is built on a new breed of software technology that delivers far superior results for you. It is more reliable, more effective, more cost effective and easier to learn.

Nothing is more affordable that this solution. All service service management job scheduling and data records are handled in a far more logical and efficient manner.

Because it is faster and easier to use than traditional software, it delivers better productivity gains for you. After all staff time availability and labour costs are both major considerations.

 

Service routine maintenance schedule application and job scheduling capabilities

The superior scheduling capabilities make service management a dream. The system doesn't just remind you that a service or inspection is required, it schedules it and can even put it into the diary of the worker without any human intervention required.

Service routine maintenance schedule application

 

Seratec Central is equipped with these powerful and fully integrated components;

  • Designed to handle simple or global and multi-site organisations
  • Service database with warranty and product life cycle management
  • Extensive escalation steps to guarantee warning of late or overlooked jobs
  • Job checklists to ensure all works are carried out to plan and to enable measurements and reading to be recorded and historically compared
  • Fully integrated Crystal report engine for advanced reporting anytime by any authorised person
  • Comprehensive service record data, keeping a wide range of information
  • Service warranty warnings to alert engineers if the service was worked on recently or if it is covered by warranty
  • Easy service management job scheduling, both breakdown and routine maintenance
  • Multiple schedule views, multiple teams or skill groups and more
  • Yes much more

Easy to use Microsoft Windows application - in the office or in the field

Crystal Reports for superior reporting and trend anaylsis

Seratec Central Service management is built with a traditional windows look and feel so users will find it easy to adopt. Other Service softwares tend to be complex and confusing, but not Seratec Central. It is a smart centralised solution, where you can do almost everything from within the single form you are already in. That means less confusion, faster learning and more reliable data entry.

It is purpose designed to deliver total desktop access to any location anywhere in the world. The system takes care of multiple time zones, varying access rights for users and staff as well as multiple help desk and multiple field workers locations. Central can provide one global integrated solution, or can be used in separate locality deployments. Don't settle for second best when the best costs less.

This technology is so smart and advanced that you don't need to use cut down browser capabilities when your staff are out in the field. You can use mobile broadband to access the live system on a laptop. Its fast and easy. Just imagine, no training issues with different capabilities out in the field compared to in the office. Everyone has the full use of the power and easy of desktop screens.

Perfect mobile PDA capabilities fully included in this Service software

Windows .Net delivers remote and desktop access to any help desk or field technician worldwide

Seratec Central is a total solution, providing incredibly robust mobile capabilities, including the ability to use on or off line working on Windows PDA's. That means that your workers are not prevented from entering their job data just because they are in a location without internet connectivity. This is really important, and often overlooked. Most other system simply leave your field engineers stranded. The Seratec Service routine maintenance schedule application PDA technology is so smart it almost completely eliminates the need to device users to type on the keyboard. Now isn't that more logical given the size of the device. When you see it you'll wonder why no one else provides these smart capabilities.

If you don't or can't use wireless connectivity, you can use ordinary PDA's and synchronise them by plugging them into the PC cradle when you get back to your office.

 

Powerful management reporting

When it comes to improving Service value, there is nothing that surpasses the trend analysis that this system can deliver. If you can conceive of a report that would benefit you, this system is likely to be able to deliver it to you.

Report generation can be totally automated, so that you don't have top lift a finger. All your reports can be prepared and delivered to you on a schedule that you define. This means an end to the last minute rush to produce all your management reports. Central does it all for you. It can even distribute copies to whomever you choose, whenever you choose.

Advanced Service scheduling system software functionality

We think you'll agree that this is probably one of if not the most incredible, yet easy to use Service management systems in the world. And it cheaper than nearly all competitors too. That is because it is the newest technology and that makes it better in so many way too. Central delivers far more than you would imagine, without complexity. It really does make the task of Service management and cost minimisation an absolute breeze. It can even automatically assign specific issue type to outsource service providers.

New Services offering for your customers

Selected web based feature access to customers and field staff

Seratec Central has an optional low cost fully integrated and seamless web portal for secure access by your customers and stakeholders. It not only delivers them visibility and transparency it does it in a highly controlled way. You get to decide what they can and cant see.

Features such as web based issue reporting, Self help knowledgebase's, historic task lookup and noticeboards to keep them informed of important issues.

 

Call now for a free, no obligation demonstration

Why not streamline your Service operations right now. It will give you a much needed market edge. It will enable you to do more work with less staff. You'll minimise the errors and oversights that are common with manual systems. Put Seratec to the test. You have absolutely nothing to lose, ask Seratec for a free, no obligation discussion and demonstration. No other Service routine maintenance schedule application compares.

See it for yourself and you be the judge - Call 1300 851 866

 

For more information on our products and services Contact Seratec

"Seratec Service software enables us to better plan and schedule our Services and to greatly reduce the time we spend on administrative tasks. We no longer spend wasted time transferring paper inspection reports to spreadsheets and we can quickly use historic trend data to identify impending service problems. That means greater service up-time for us”

 

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PDA and desktop access to Central Service routine maintenance schedule application

All the bells and whistles

No matter where you are, you can achieve secure desktop power and performance with all Seratec Solutions.

You can elect to use PDA devices or laptop computers on standard dial up or mobile phone data connections.

Using a PDA you don't even need internet connectivity, our system is totally provides totally robust remote access with Windows based PDA's. The functionality and easy to use design will astound you.

Meets all the high quality standards

If you are a part of a corporate organisation you'll be well aware of the need for corporate security and quality compliance. 

 

Seratec Central meets the highest standards right out of the box. We use compression and authentication protocols that are sure to please even the highest corporate standard. You can rely on the Seratec solution for every aspect of your business.