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On time every time

No more worry that things may have gone off the rails without anyone noticing it. This technology eliminates these situations almost completely. Nothing can be unknowingly overlooked.

 

Workflow controlled business management software solutions - low cost!

Low cost technology for everyone

Yes at last Seratec has come to the rescue of business of all sizes. Customisable technology with workflow process management control has typically been only possible for big companies with big budgets. but Seratec has made this a thing of the past. Now eve a two man operation can afford a customisable solution. This breakthrough technology is available to the masses in a smarter, easier and more reliable software package than ever before available.

You can get things done in the right order, at the right time, by the right person.

You know only too well what the cost and effect of not having things follow correct processes are. Overlooked or late invoicing, poor service delivery, unnecessary job stress, complaints, arguments, loss of productivity, work duplication and loss of profitability to name just a few. These are just the tip of the iceberg, but the great news is that most if not all of these things can be reduced or eliminated with a Seratec software solution because it incorporates the supremely clever Seratec Central workflow engine.

Logical and flexible

The problem with traditional software is that it forces you to do things in their specific way. Not the way you need to do things. While sometimes that is fine, other times it is this lack of flexibility that means jobs are wrongly categorised and that usually leads to mistakes and oversight. That is why Seratec Central allows many processes to be customised at little or no cost to the way you need things done. The bottom line is a more logical solution that is easier for your staff t use and less mistakes.

Rules are easily modified

Because the rules that in Seratec Central Workflow engine follows are not hard coded, they can be easily modified on the fly. That's right, no delays in getting programs changed, no exorbitant costs to changing your mind about the way things are done. That means that you can have the software control your business processes in the best way that suits your business.

In trays separate your jobs

The customisable in tray's mean that your job processes can be incorporated into the system design without a single line of code change. The flexible workflow manages what actions can be taken on jobs when in different trays. So if your business has a special process, then the software will likely be able to accommodate it easily.

Labour saving and service enhancement

The Central workflow engine delivers substantial business benefits because of the smarter process management. It enables your whole operation to achieve consistently highly dependable, high quality processes with less effort.

Automation

The system incorporates clever automation to service better outcomes with less errors and dramatically reduces the need for humans to waste time on mundane repetitive tasks that are much more easily handled by the program with better reliability.

Automatic warnings and suggestions

A series of clever automation features help keep everything on track for you. Acting like an extra employee, but without a salary to worry about. This system helps reduce the real cost of handing all your work and it makes a positive impact on everyone involved in the whole business process. .

Escalations

Escalations are such a time saver and clever feature that directly improves your quality of service delivery and reduces worker stress. It is in essence an non paid member of your team that keeps a keen eye on every job at every stage and highlights only the jobs that seem to be in danger of missing your service level standard. The escalation rules can be tailored to each customers specific needs. The system can be programmed with what action to take at what point and deliver timely warnings. See the power of colour highlights and automatic alert at predefined escalation steps and just how easily and simply they can help make you business outcomes more dependable. Imaging what benefits that might give your business today.

See it for yourself

Call Seratec today and find out how easy it is to automate your key processes in an amazingly short time frame.

Seratec develops and delivers robust enterprise-wise applications that are purpose built to deliver incredible business efficiency gains by employing workflow automation to do the menial tasks that need not be performed by human labour. There has never been a more affordable way to have business processes and procedures streamlined and to be able to deliver a solid return on investment within the first year.

For more information on the Seratec Central system and our solutions Contact Seratec

 

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Brochures & documents

Central.IT help desk brochureEscalation    - General

With Seratec solutions, managing your business couldn't be easier.

Automation of key processes and procedures means easy Quality Accreditation. We make compliance a breeze because all your processes and procedures will be fully managed by workflow, following rules that you define, including automated notifications, escalation, approval processes, form routing and task scheduling and assignment.