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Facilities
& Strata Management
Providing
advanced automation
to simplify work
Now there is an advanced
facilities and strata management solution that will make your job so
much easier and not only enable you to provide a higher
level of service, you'll be able to offer a whole new range
of services that were not previously possible.
You will be able to better
manage and measure the performance of your service providers
and as such will be able to set performance standards and
assess those providers that exceed, and those providers that
fail your defined standards.
You will be able to achieve a
whole new level of reporting and be able to offer more
timely billing and control over work done.
This revolutionary system is built
on the Central workflow engine, which provides simulated Artificial
Intelligence and a wide range of automated communications.
This system will simplify and revolutionise the way you
work, providing advanced features for your staff,
contractors, customers
and business partners.
You would think that such a
system would be expensive, but because it is built on the
latest Microsoft Technology, it is actually much more
affordable than ever. You can take up this system with
almost no up front cost, and low practical monthly rental
instalments. The return on investment will be almost
immediate.
The fully featured system can
be deployed and
be functional within 1 day if required.
Central is equipped with these powerful
fully integrated components;
- Designed to handle
simple or global and multi-site organisations
- Customer database with
easy control over access rights
- Facilities & asset database with
warranty and product life cycle management
- Integrated knowledgebase
for staff and contractors
- Integrated knowledgebase
for customer self help
- Web reporting directly
into the live Central system
- Email issue reporting
can create automated resolution steps
- No need to have staff
in the office to create and manage work orders
- Noticeboard for
important announcements, global, by company or by
location
- Extensive escalation
steps that you can control
- Automated notifications
by email or mobile phone SMS messaging
- Supports multi-team
organisation for different issue types, and can include
automated assignment
- Advanced
report engine is included with a range of standard
reports
 Desktop
access for all your remote locations
Central is purpose designed
to deliver total desktop access to any location anywhere in
the world. You can even be sitting in your car with a laptop
and by using mobile broadband you can access the system just
as if you were in the office.
The system accommodates multiple time zones as well as multiple help desks
and multiple field workers locations.
This technology is so smart
and advanced that you don't need to use cut down browser
capabilities when your staff are out in the field. You can
use mobile broadband to access the live system on a laptop.
Its fast and easy. Just imagine, no training issues with
different capabilities out in the field compared to in the
office. Everyone has the full use of the power and easy of
desktop screens.
 Field teams
can use PDA's
Central is a total solution,
providing incredibly robust mobile capabilities, including
the ability to use on or off line
Windows PDA's. The PDA technology is so smart it almost
completely eliminates the need to device users to type on
the keyboard.
To get the maximum power from
the devices you can use either a mobile phone or Wi-Fi
connected device. The system is so smart that all
synchronisation is automatic. use the device just as if you
were permanently connected, even if your not. This
technology is market leading. No downtime even when
communications are unavailable.
If you don't or can't use
wireless connectivity, you can use ordinary PDA's and
synchronise them by plugging them into the PC cradle when
you get back to your office.
Powerful
management reporting
When it comes to improving
Asset value, there is nothing that surpasses the trend
analysis that this system can deliver. If you can conceive
of a report that would benefit you, this system is likely to
be able to deliver it to you.
Report generation can be
totally automated, so that you don't have top lift a finger.
All your reports can be prepared and delivered to you on a
schedule that you define. This means an end to the last
minute rush to produce all your management report. Central
does it all for you. It can even distribute copies to
whomever you choose, whenever you choose.
Advanced functionality
Central delivers far more
than you would imagine, without complexity. It really does make the task
of asset management and cost minimisation an absolute breeze. It can
even automatically assign specific issue type to outsource
service providers.
 New
Services for customers
Your customers will enjoy the
wide array of service improvements this system will deliver,
from automated communications, being able to lodge issue on
the web portal, being able to view the progress and history
of issues, accessing self help, noticeboards and more.
This system provides a range
of features to reduce the workload on your team and to
ensure that issues are dealt with in a timely and efficient
manner.
Call now for a
free, no obligation demonstration
Why not put Seratec to the
test. You have absolutely nothing to loose from taking the
opportunity to have a free no obligation discussion and
demonstration.
Call 1300 851 866
For more information on our products and services
Contact
Seratec
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