There are huge differences
between web based service and maintenance applications for
running your help desk and field service people. Apart
from sheer speed and effectiveness, here are
just a few points to consider. The proof is
in the seeing it for yourself first hand. Take the time to have a free demonstration
from Seratec, then you will be totally convinced of the
reasons why you need Seratec in your business.
1. Software on your server compared to a web based
ASP package
Seratec solutions can be either on your own server
or a hosted server. Many of our competitors
applications employ a model where the software is
installed on a hosted server where many customers
share the one system. Of course the isolate each
other data but the fact is that it is a shared
application and with that comes a host of
compromises and issues. Seratec is not a shared
application. Even if you choose hosted as an option,
all your sharing is the server, not the software.
This is really important for you.
There are many downfalls of shared software
solutions, not least of all is the customisation opportunities.
Having your own software installation is clearly
more flexible,
no matter how flexible they claim their system to be.
When you compare apples for apples there are
substantial differences that are truly important.
They cant compete, because one way or another, they must compromise flexibility
to have the system cater to the generic needs of the
many. Not so with Seratec. For a no obligation
discussion please call us 1300 851 866.
2. Microsoft .Net versus web based
Seratec technology is built on the Microsoft .Net platform
using the most effective interface methods to suit
each scenario, as a result you will enjoy massive advantages
especially in speed and logic behind the forms. Web
browser solutions simply cant compete.
The bottom line is,
that the efficiency and feature capabilities are miles
apart between what Seratec delivers and what others
deliver. Seratec better understands your goals in
wanting to adopt software. We know that it is
not just one small area that must please you, it is
everything, the total solution. It must be an
excellent solution in speed, efficiency, security,
productivity, reliability, scalability and
flexibility, just to start with. Then on top of that
it must have the right features, automation and be
intuitive and easy to learn and use.
Seratec solutions are way ahead on all counts.
We would be glad to share with you a whole host of other
differences, so call for a no obligation discussion
1300 851 866.
3. Microsoft .Net versus older programming languages
Microsoft .Net is the
latest language for programming and as such it offers
a huge difference in capabilities that other programming
languages just can't compete with.
A. Remote access capabilities
The inherent abilities
of Microsoft .Net allows you to use any windows
based device connected to your server from any remote
location in the world and yet still have total desktop
functionality. Compare and see for yourself, there
is no equal.
B. Speed of development
Microsoft .Net allows
incredibly rapid solution development, which means
that the cost of the application can be much less,
even though it is more powerful. It also means that
features and module improvements can be achieved
much faster, delivering more business benefits to
you sooner. Just think, that means that the feature
requests that you make don't just go into the pile
of never to be delivered wishes, they actually get
introduced very, very fast. And that means that
you can have what you want when you want it. All
solutions developed with the Central workflow engine
offer unparalleled performance and flexibility.
You will be amazed how customisable and affordable
solutions can be.
4. Workflow based solutions
To become more efficient
in today's business arena, we need to understand that
every business has process flows and ways of doing things
that suit their own business model. Standard software
applications and web based applications typically fail to allow
tailoring to
the way you need to do business. Seratec is
different, it is highly customisable right out of
the box. Even though some of our competitors systems
have some form of workflow they really don't provide
the most valuable tools in the mix. Call Seratec for
more free information on this topic 1300 851 866.
5. System behaviour changeable without changing program code
Essentially only Seratec offers this in a way that
everyone can afford.
Flexibility and adaptability
has always been a big issue with any software application.
Your business needs change. Your expectations of the
systems behaviour compared to someone else's may be
different. So you ideally need an application that doesn't
have all of the programming logic and system behaviour
written into the system as hard program code. Thankfully,
technology has delivered such a flexible solution. When
you build your application on a XML workflow engine,
you get just that advantage. You can even change menu
options on a live system in just seconds. No more need
for programmers at ridiculous labour rates, and no waiting
weeks or months for the changes to be made.
5. Speed of operation
It only takes one live
demonstration or view of our
speed challenge videos to prove that a Seratec
solution is vastly superior in speed to all other
contenders. The speed is due to both purposeful
design and also to our proprietary workflow engine.
See it for your self, then call for a more detailed
demonstration of all the other smart capabilities
that would suit you particular business application.
Call 1300 851 866.
It is a hands down fact that
the speed, performance, flexibility, scalability and dependability
of an application written entirely in Microsoft .Net, including
a XML workflow engine and innovative software design, means
a lower cost solution that delivers much more that you could
have ever imagined. There is no comparison. No comparison
between central and a web based solution or any other traditional
software application, no matter what language it is written
in. Seratec Software have packed all the punch into what
could easily be the worlds most advanced and feature rich
maintenance and help desk application. Plus, it is probably
the most cost effective solution that you will ever find,
in terms of guaranteed return on investment.