Reasons why Seratec is the best service software solution

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The problem with ordinary service software systems

You don't have to look far in your organisation to find that traditional software and database solutions are simply no where near as effective as they should be. It's not a surprise that workflow controlled applications are now making huge impact in small, medium and large organisations. Seratec makes it affordable for everyone. You would normally expect to find this type of advanced technology only in the very latest products from companies such as IBM, SAP & Oracle etc. But now, thanks to Seratec, you can enjoy the most advanced technology at a tiny fraction of the price.

Why is Seratec software better?

Seratec has solved the major issues that matter - here are 10 of over 150 advantages Seratec delivers;

Advanced workflow technology that makes it impossible to overlook tasks and process steps
Incredibly robust and superbly reliable meaning your data is secure forever
Smart mobile data synchronisation meaning the high risk of mobile computing is completely solved
Totally scalable you never have to worry that you might out grow the system
Is far more intuitive than other products, so users learn it faster and are more efficient
The software is designed for superior speed, so you get more done in a day with less staff
Superior accounting integration so you don't have the duplicated data entry other systems cause
Smarter scheduling options for better utilisation of field staff
Suited to staff and contractors not one or the other
Properly tracks jobs against equipment worked on - where others don't do this well

There are over one hundred and fifty advantages with Seratec compared to other systems

It may seem hard to comprehend the business benefits, so you owe it to yourself to see the incredible power and flexibility of this new technology first hand.

Seratec solutions are built in a more logical way so that everythign works together

Price compare Seratec to other service management solutions

It is obvious that price alone is not everything. The problem with comparing software is that for someone not intimately familiar with the different solutions, it is really hared to tell the practical and important differences. Seratec offers completely free comparison information so you can make up your own mind. You'll see first hand why Seratec really is heads and shoulders above the rest, and you see why that it critical to your business. But the fact is that Seratec solutions prices are NOT heads and shoulders above them. Seratec really is affordable, more effective, more practical, more reliable and more suitable to your real business needs.

Compare effectiveness of solutions to Seratec - 150 points of difference with Seratec

The best way to compare solutions is to list some of your everyday challenges for paperwork. Write down some dot points of real life scenarios based issues. of course the the trick is to know what particular business aspects will highlight the important differences.

Ten of the one hundred and fifty differences;

Do you occasionally have the situation where one of your field workers is unable to complete a job on the first visit and they must leave site and return later. This might be so they can order a part, do more urgent work, return with another person or with special equipment? There are several related issues to this situation such if the person who returns in not the first worker. In this case, you need to credit the right worker with the work they performed as well as tracking the parts used to the right worker.
Do your customers sometime need you to link more than one person to a job? A simple example of this is where there is a husband or wife. Another is where you might arrive where one contact person is likely to be unavailable and they provide and alternate. Or maybe they are having you meet someone from another company as well. Just tracking the person in a text is not going to give the full search requirements you'd need to be efficient and reliable. There are other considerations on this too... ask us for more info.
Do you have customers that have multiple addresses? And maybe at the different addresses there are other contacts be tracked - you don't want to have to re-enter them manually every time.
Do you have any customers who require one invoice monthly rather than individual invoices during the month? Do you have customers with special pricing requirements? Do you have customers where the bill goes to a head office and it should be automatic not manual to eliminate billing mistakes and delays.
Do you deal with scenarios that include real estate agents, warranty work or insurance claims where the customer is one entity but the billing needs to automatically go to another party, or perhaps part bill to one and the balance to one or more others? Do you need staged billing?
Do you sell serialised stock?
Do you work on equipment and would benefit greatly from being able to report on the equipment rather than just on locations? Do you need to do checklists of inspections on them and need to track the inspections and outcomes?
Would you get a strategic as well as practical advantage by allowing certain customers to have access to a web page system where they can view current and past job history, maybe also allow them to report new jobs and even find solutions to issues for themselves? They may also benefit from seeing job inspections checklists, job photos or linked documents, all without you having to do anything extra. Would that decrease unnecessary phone calls?
Could you achieve significant productivity gain, or perhaps a cash collection advantage (or other benefit) through getting your complete job detail back from the field the instant they complete a job? Maybe it suits some of your team but not others, so you need a solution with real flexibility. So would you benefit from certain of your workers having a truly reliable hand held computer in the field? You may even have tried web based hand held computers or pen technologies and found them unreliable, but that is because these solutions simply aren't reliable or efficient. There is a better solution.
Do you sometimes need to schedule on-going repeat visits? Maybe you need more than just reminders to do jobs, you need a system that automatically creates the jobs so you save far more time and can't overlook the job?

These ten are just the tip of the iceberg when it comes to evaluating your real needs and making sure your solution can deal with your real business issues. Seratec solves all these issues. Call Seratec for a no obligation discussion on the reasons why out solution is superior 1300 851 866.

Free info pack - call and ask for yours

If you'd like a free info pack that helps you with a few more similar questions that you can evaluate for yourself, just call Seratec today for a free, no obligation information pack.

What are the key technology differences with Seratec?

You'd think that by now, all software solutions were pretty much equal, but that could not be further from the truth. Even today, there is a massive disparity in what you really get for your money. The hardest thing is to try to evaluate the differences. We understand how hard it is for non technical people, so we are fully prepared to help you without obligation, cover all your bases. We do this knowing that most people can see clearly once they are helped with practical evaluation tools. We do this for free. For a few select differences see the technology page here. Or for a simpler personal discussion, call Seratec on 1300 851 866.

What sort of solutions does Seratec deliver?

Please take a moment to look at our product pages for a snapshot of just a few of the innovative solutions that you can employ in your business today. This technology is not only smarter than you can imagine, it is far less expensive than traditional software developments, because it employs the pre-built power of the CENTRAL workflow engine.

Call now for a free, no obligation demonstration

Why not put Seratec to the test. You have absolutely nothing to lose from taking the opportunity to have a free no obligation discussion and demonstration.

Call 1300 851 866

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Field Service software - it virtually thinks for itself

Seratec incorporates workflow that makes Business Process Management pro-active rather than passive.

The bottom line is that this technology reduces the number of staff you need to perform your work.

“We actively recommend Seratec to everyone because not only are they thoroughly professional and efficient in their dealings, but their software is summed up in one word - Amazing!"