Copier and office equipment Service Business Software
Designed to streamline your Copier and office equipment
service business
Now you can quickly and affordably catapult your Copier
and office equipment service businesses ahead of the competition
- even those who already use software systems, because now
you can take advantage of this new superior technology.
Seratec Central Copier and office equipment service management software enables
you to achieve outstanding productivity gains, improved
customer service, improved cash flow, superior reporting
& simplified business management.
Optional Comprehensive integration with MYOB
This is the ideal Copier and office equipment industry
field service software for MYOB users because it includes
a comprehensive MYOB integration. When you see the demonstration,
you'll see why some accounts staff are reporting up to 80%
productivity gain.
Copier and office equipment business job scheduling
and billing couldn't be easier;
- Recording of new work is incredibly fast, eliminates
the need to retype anything
- Options for staff and contractors so you can mix
and match as required - ideal for interstate jobs where
you outsource the work
- Superb scheduling tools making it easier to send
jobs to the right person
- SLA management to warn if jobs keep getting pushed
back
- Escalations to warn of jobs not closed by the expected
appointment time
- Ability to bill part to warranty and part to the
dish owner
- Accept payment in the field - links to "MINT Wireless"
credit card system
- Job recoding and job completion checklists
- Take photos of the job and they attach automatically
to the record
- Superior way to input of the work done
- Customer approval signatures on job completion
- Web portal for customers to see work done, record
new jobs - ideal for real estate, corporate and commercial
customers
- And much more
Desktop access from any location on the planet
Seratec Central is purpose designed to deliver total
desktop access to any location anywhere in the world, so
no matter if your out in the field, in the office, at home
or away on holidays. You can always keep your eye on the
pulse.
You and your staff can work on office PC's, home PC's,
laptops, tablet PC's, or Windows based PDA's. Doesn't that
make more sense than the paperwork shuffle you currently
endure.
This system suits perfectly even if you have staff in
other states. The system takes care of time zone differences.
It also provides excellent access control for different
types of users. This system is ideal for an size business,
from a two man team through to the largest operation. It
is totally scalable so that you don't have to worry about
out growing this system like the other solutions available.
Optional PDA capabilities for field engineers - Copier
and office equipment techs and others
The system is so clever that it allows you to choose
whether your field workers use a laptop or powerful PDA
in the field. This systems PDA capabilities for the Copier
and office equipment service industry are second to none.
Naturally if you prefer not to start with PDA's you can
always retain paper based or use email for field workers.
This is especially valuable for part time contract workers.
Powerful management reporting
When it comes to improving services there is no replacement
for easy and accurate reporting tools. Central Service
makes it incredibly easy to identify trends, recurring and
costly issues.
Advanced functionality
Seratec Central Copier and office equipment service management software delivers far more than you would imagine,
because it really does make the task of minimising your
service delivery costs an absolute breeze.
Special features for your customers
Seratec's Copier and office equipment service software
solution also includes the option of a fully integrated
web portal for your customers so they can see the current
and past job history. They can have a controlled view of
the job status and the work done without needing to call
you. They can even lodge a request for a new job. This can
save significant time and money. It is a really attraction
for gaining new customers. Many of our clients win new business
by promoting this capability and it's transparency. You
can too.
Incredibly easy to use, total Copier and office equipment
job management solution
The amazing thing about this system is that is is actually
easier to use and learn than the old technology solutions.
And it is purpose designed for the Copier and office equipment
service industry. It has all the features that will make
almost every aspect of your work easier.
FREE Demonstration & budget cost
Don't delay as your competition is leaping ahead of you
while you delay. Take advantage of Seratec's offer for a
no obligation, cost free demonstration of the system. Then
you can assess the practicality of this system for your
operation. And in case your concerned about affordability
Seratec guarantees you'll be pleasantly surprised and the
low cost. They will even give you an accurate cost for the
entire solution when you call, even before you've had the
demonstration. When you do see the demonstration, you'll
know that this is the solution you have been waiting for.
So do it now, call Seratec on 1300 851 866 - no cost,
no obligation.
Adoption of the system is a simple and affordable process
No longer is adopting software technology a long drawn
out affair. With this solution and Seratec's unique way
of helping you roll it out, it is a pleasant, logical, methodical
process. No other system is this easy and this effective.
Designed for just 2 staff, 10 staff, 50 staff or more
than 20,000 staff.
Call now for a free, no obligation demonstration
Why not put Seratec to the test. You have absolutely
nothing to lose. Call now and ask for a free, no obligation
discussion and then a demonstration.
Call 1300 851 866
For more information on our products and services
Contact Seratec
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