Scientific equipment breakdown, planned maintenance,
calibration and general service management software
Designed to streamline your Scientific equipment breakdown,
planned maintenance, calibration and general service management
Now you can quickly and affordably catapult your Scientific
equipment service management ahead of the competition -
even those who already use software systems, because now
you can take advantage of this new superior technology.
Seratec Central for Scientific equipment breakdown,
planned maintenance, calibration and general service management
enables you to achieve outstanding productivity gains, improved
customer service, improved cash flow, superior reporting
& simplified business management.
In-built work process management coupled with high levels
of practical automation ensure that your teams manual input
and management is minimised.
With this system you can enjoy 15% to
50% more productivity with less stress.
Optional Comprehensive integration with MYOB
This is the ideal Scientific equipment breakdown, planned
maintenance, calibration and general service management
software for MYOB users because it includes a comprehensive
MYOB integration. When you see the demonstration, you'll
see why some accounts staff are reporting up to 80% productivity
gain.
Suits operation of ANY size
Whether you are a staff of 2 or staff of 200, this system
is ideal for you and the price is based on the user count,
so you only pay for the size you actually are.
Quality compliance becomes easy
Because the system inherently incorporates best practice
compliance standards, and will keep you data forever, you
can boast to your new prospects of your quality compliance
standards. In fact the re are many capabilities of the system
that will help you win more business. Ask Seratec for more
details - call 1300 851 866.
Scientific equipment service management and billing
couldn't be easier;
- Ad-hoc breakdown repair
- Scheduled maintenance and inspections
- Tracks records history forever - great compliance
reporting
- Equipment database tracking job against specific
equipment
- Warns of equipment manufacturer warranty & for recent
job warranty
- Automated inspection checklists
- Extremely fast & easy job billing
- Web portal for customers to view their current and
past jobs
- Managers dashboards
- Standard or custom reports
- Automated report creation & dispatch
- Automated email notifications to customers
This system does it all;
- Recording of new work is incredibly fast, eliminates
the need to retype anything
- Superb scheduling tools making it easier to send
jobs to the right person
- SLA management to warn if jobs keep getting pushed
back
- Escalations to warn of jobs not closed by the expected
appointment time
- Ability to bill part to warranty and part to the
machine owner
- Track everything against the machine for great history
reporting
- Job details recoding and job completion checklists
- Take photos of the machine - they automatically
attach to the record
- Site attendance or customer approval signatures
at job completion
- And much more
Desktop access from any location on the planet
Seratec Central is purpose designed to deliver total
desktop access to any location anywhere in the world, so
no matter if your out in the field, in the office, at home
or away on holidays. You can always keep your eye on the
pulse.
You and your staff can work on office PC's, home PC's,
laptops, tablet PC's, or Windows based PDA's. Doesn't that
make more sense than the paperwork shuffle you currently
endure.
This system suits perfectly even if you have staff in
other states. The system takes care of time zone differences.
It also provides excellent access control for different
types of users. This system is ideal for an size business,
from a two man team through to the largest operation. It
is totally scalable so that you don't have to worry about
out growing this system like the other solutions available.
Suits employed repair tech and contractors too
The system takes care of all the different scenarios
you might face where you use employed engineers or contracted
occasional engineers.
Optional PDA capabilities for field engineers - equipment
techs and selected managers
The system is so clever that it allows you to choose
whether your field workers use a laptop or powerful PDA
in the field. This systems PDA capabilities for Scientific
equipment breakdown, planned maintenance, calibration and
general service management are second to none.
You can even print dockets in the field if they are needed,
you can accept credit cards and more
Powerful management reporting
When it comes to improving services there is no replacement
for easy and accurate reporting tools. Central Service
makes it incredibly easy to identify trends, recurring and
costly issues.
Advanced functionality
Seratec Central Service delivers far more than you would imagine,
because it really does make the task of minimising your
service delivery costs an absolute breeze.
Special Features for your customers
Seratec's Scientific equipment service management software
also includes the option of a fully integrated web portal
for your customers so they can see the current and past
job history. They can have a controlled view of the job
status and the work done without needing to call you. They
can even lodge a request for a new job. This can save significant
time and money. It is a really attraction for gaining new
customers. Many of our clients win new business by promoting
this capability and it's transparency. You can too.
Incredibly easy to use, Scientific equipment service
software
The amazing thing about this system is that is is actually
easier to use and learn than the old technology solutions.
And it is purpose designed for Scientific equipment breakdown,
planned maintenance, calibration and general service management.
It has all the features that will make almost every aspect
of your work easier.
FREE Demonstration & budget cost
Don't delay as your competition is leaping ahead of you
while you delay. Take advantage of Seratec's offer for a
no obligation, cost free demonstration of the system. Then
you can assess the practicality of this system for your
operation. And in case your concerned about affordability
Seratec guarantees you'll be pleasantly surprised and the
low cost. They will even give you an accurate cost for the
entire solution when you call, even before you've had the
demonstration. When you do see the demonstration, you'll
know that this is the solution you have been waiting for.
So do it now, call Seratec on 1300 851 866 - no cost,
no obligation.
Adoption of the system is a simple and affordable process
No longer is adopting software technology a long drawn
out affair. With this solution and Seratec's unique way
of helping you roll it out, it is a pleasant, logical, methodical
process. No other system is this easy and this effective.
Designed for just 2 staff, 10 staff, 50 staff or more
than 20,000 staff.
Call now for a free, no obligation demonstration
Why not put Seratec to the test. You have absolutely
nothing to lose. Call now and ask for a free, no obligation
discussion and then a demonstration.
Call 1300 851 866
For more information on our products and services
Contact Seratec
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