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Tel: 1300 851 866

info@seratec.com.au


Phone and Telecommunications industry field service software solution that makes job dispatch and work management easy

Easy Field service management for Phone and Telecommunications

Although there are many Phone and Telecommunications industry software solutions available, there is only one that is built on superior technology. Seratec Central stands heads and shoulders above all the others.

Every staff member in your Phone and Telecommunications business can be more efficient. Office staff can gain up to 50% more productivity and field staff up to 15%. This system eliminates all duplication.

Phone system and Phone and Telecommunications Business Software

Designed to streamline your Phone and Telecommunications service business

Now you can quickly and affordably catapult your Phone and Telecommunications service businesses ahead of the competition - even those who already use software systems, because now you can take advantage of this new superior technology.

Seratec Central for Phone and Telecommunications enables you to achieve outstanding productivity gains, improved customer service, improved cash flow, superior reporting & simplified business management.

In-built work process management coupled with high levels of practical automation ensure that your teams manual input and management is minimised.  

Optional Comprehensive integration with MYOBWorks with MYOB logo

This is the ideal Phone and Telecommunications industry field service software for MYOB users because it includes a comprehensive MYOB integration. When you see the demonstration, you'll see why some accounts staff are reporting up to 80% productivity gain.  

Phone and Telecommunications business job scheduling and billing couldn't be easier;

  • Designed to make recording of new work incredibly fast
  • Superb scheduling tools
  • SLA management
  • Track of equipment that was worked on
  • Create your own custom checklists to ensure jobs follow the right processes
  • Take photos of the job and they attach automatically to the record
  • Super fast input of the work done
  • Customer approval signatures
  • Web portal for customers to see work done and record new jobs required
  • Much more

Superior field service software for any service industry

Desktop access from any location on the planet

Seratec Central is purpose designed to deliver total desktop access to any location anywhere in the world, so no matter if your out in the field, in the office, at home or away on holidays. You can always keep your eye on the pulse.

You and your staff can work on office PC's, home PC's, laptops, tablet PC's, or Windows based PDA's. Doesn't that make more sense than the paperwork shuffle you currently endure.

This system suits perfectly even if you have staff in other states. The system takes care of time zone differences. It also provides excellent access control for different types of users. This system is ideal for an size business, from a two man team through to the largest operation. It is totally scalable so that you don't have to worry about out growing this system like the other solutions available.

Optional PDA capabilities for field engineers - Phone and Telecommunications techs and others

The system is so clever that it allows you to choose whether your field workers use a laptop or powerful PDA in the field. This systems PDA capabilities for the Phone and Telecommunications service industry are second to none.

Naturally if you prefer not to start with PDA's you can always retain paper based or use email for field workers. This is especially valuable for part time contract workers.

Phone and Telecommunications business field service software on a PDA   PDA smart scheduling, job priorities, work recording and more   Checklists, photos, attachments, customer signatures and more on a PDA for the Phone and Telecommunications industry

Powerful management reportingCrystal Reports for advanced work recording and tracking

When it comes to improving service and profitability there is no replacement for easy and accurate work tracking and reporting tools. Central Service makes it incredibly easy to identify trends, recurring and costly issues.

Advanced functionality

Central Service delivers far more than you would imagine, because it really does make the task of minimising your service delivery costs an absolute breeze.

Special features for your customers

Seratec's Phone and Telecommunications service software solution also includes the option of a fully integrated web portal for your customers so they can see the current and past job history. They can have a controlled view of the job status and the work done without needing to call you. They can even lodge a request for a new job. This can save significant time and money. It is a really attraction for gaining new customers. Many of our clients win new business by promoting this capability and it's transparency. You can too.

Incredibly easy to use, total Phone and Telecommunications job management solution

The amazing thing about this system is that is is actually easier to use and learn than the old technology solutions. And it is purpose designed for the Phone and Telecommunications service industry. It has all the features that will make almost every aspect of your work easier.

FREE Demonstration & budget cost

Don't delay as your competition is leaping ahead of you while you delay. Take advantage of Seratec's offer for a no obligation, cost free demonstration of the system. Then you can assess the practicality of this system for your operation. And in case your concerned about affordability Seratec guarantees you'll be pleasantly surprised and the low cost. They will even give you an accurate cost for the entire solution when you call, even before you've had the demonstration. When you do see the demonstration, you'll know that this is the solution you have been waiting for.

So do it now, call Seratec on 1300 851 866 - no cost, no obligation.

Adoption of the system is a simple and affordable process

No longer is adopting software technology a long drawn out affair. With this solution and Seratec's unique way of helping you roll it out, it is a pleasant, logical, methodical process. No other system is this easy and this effective.

Designed for just 2 staff, 10 staff, 50 staff or more than 20,000 staff.

Call now for a free, no obligation demonstration

Why not put Seratec to the test. You have absolutely nothing to lose. Call now and ask for a free, no obligation discussion and then a demonstration.

Call 1300 851 866

 

For more information on our products and services Contact Seratec

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Smarter Phone and Telecommunications field service software for better business automation Seratec Central is the ideal Phone and Telecommunications field service scheduling software. It helps you manage more efficiently and helps you reduce costs

Smarter business automation

The Seratec Central Field Service software for the Phone and Telecommunications industry completely eliminates billing and paperwork delays. It eliminates work duplication, re-typing errors and much more. It fully integrates with MYOB accounting software.

Superior MYOB integration

Superb MYOB integration

Now you can bill your customers just minutes after work is completed.

Your field staff will always have up to date inventory and pricing to ensure that you maximise your job profitability. They can even add inventory purchased out on the road.

 

 

 

 

 

 

 

 

 

Looking for Phone and Telecommunications service business software?

Affordable Phone and Telecommunications accounting software is just one phone call away - 1300 851 866.

If you want to improve your Phone and Telecommunications business job management then you need to see this solution.

The ideal Phone and Telecommunications scheduling and planned maintenance software solution.