 |
|
|
|
|
| |
Field Service Management
|
|
|
Field Inspections
|
 |
Service orientated businesses can now achieve
worlds best practice and increase their productivity
and profitability. Manage your field team with total
confidence & ease.
|
|
 |
Inspections and quality surveys are a breeze
with Central. Easily schedule inspections and receive
the results back in the office within seconds after
the inspection is complete.
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
A complete solution for efficient task management
for Internal IT departments with a full compliment
of tools to make help desk management a breeze
|
|
|
The ideal solution for a company providing IT
hardware, software or services support. The system
includes help desk, PDA for field teams and a portal
for customers.
|
| |
|
|
|
|
| |
Facilities & Asset Management
|
|
|
Asset Management
|
|
|
The ideal solution for a company providing IT
hardware, software or services support. The system
includes help desk, PDA for field teams and a portal
for customers.
|
|
 |
Service orientated businesses can now achieve
worlds best practice and increase their productivity
and profitability. Manage your field team with total
confidence & ease.
|
| |
|
|
|
|
| |
Service helpdesk
|
|
|
Project Management
|
|
|
Support staff can guarantee call follow through
and can answer questions beyond their personal capabilities
without referring questions to other staff.
|
|
|
Streamline projects of all kinds in your business.
Guarantee that no task will be overlooked and that
all steps a re planned and tracked. Auto allocation
of work as it comes due.
|
| |
|
|
|
|
| |
Timesheet Management
|
|
|
Inventory Management
|
|
|
Simplifies your timesheet management to better
control costs and simultaneously lower the admin
overhead. Truly easy and smart.
|
|
|
Isolate your staff from your financials
at the same time as improving your control over
inventory. Better deal with your complex inventory
needs.
|
| |
|
|
|
|
| |
Complaints Management
|
|
|
Enterprise task management
|
|
|
Turn complaints into a significant business benefit.
It helps you capture the facts, solve customer issues
more reliably and identifies the root causes so
you can fix them.
|
|
|
Streamline your general task assignment and general
workflows within your office. Suitable for every
worker with a PC, it can massively increase your
staff productivity.
|
| |
|
|
|
|
| |
HR Management
|
|
|
Intranet In a box
|
|
|
Simplify the management of your staff. From timesheets,
skill, training and the recording of other key data,
such as licenses, insurances, all with automated
alerts.
|
|
|
Get a fully featured intranet with very low license
costs. Enabled easy lodging and updating of information.
A range of powerful capabilities that will suit
almost any organisation.
|
| |
|
|
|
|
|
|
Knowledge Management
|
|
|
Central Service Centre
|
|
|
Storage, fast and easy retrieval of learned knowledge,
policies, procedures and critical information can
deliver much needed time and efficiency savings
for your staff.
|
|
 |
Fast and easy tracking of products returned for
repair. Track warranty, serial numbers, repair history,
ownership and much more.
|
| |
|
|
|
|
|
|
Instant Document Search
|
|
|
Automate Your Reports
|
|
|
Locating missing or hard to find files on your
file systems takes less than a second with this
powerful file content indexing system from Seratec.
You cant afford to lose time, see it now.
|
|
 |
Reporting has never been easier, because now
all your management reports can be pre-programmed
to arrive on time, every time with no time waste
manually running them
|
| |
|
|
|
|
|
|
Custom Development
|
|
|
Custom Mobile Solutions
|
 |
Having solutions tailored to your specific needs
has never been easier and more cost effective. The
smart technology and workflow automation means fast
and affordable solutions.
|
|
|
Mobile applications have never been so powerful,
affordable and practical. Seratec can custom build
a perfect solution for less than most off the shelf
solutions.
|
| |
|
|
|
|
Seratec develops and delivers robust enterprise-wise
applications that are purpose built to deliver incredible
business efficiency gains by employing automation to do
the menial tasks that need not be performed by human labour.
There has never been a more affordable way to have business
processes and procedures streamlined and to be able to deliver
a solid return on investment within the first year.
Seratec
general flier 1