Project Management and task management software
Enterprise project and task management
This solution enables your organisation to better manage
all types projects. You will be able to virtually eliminate
all the errors and omissions from steps and procedures being
forgotten or delayed. Now you can have fully reportable
tracking of who is doing what, where and when.
No more overlooked tasks
When anyone is assigned a particular task to perform,
the system manages the process to ensure that person or
group handle the issue in the priority required by the organisations
policies. If not, the system will alert them to their need
to take action. If they fail to respond appropriately, the
system will alert their manager to consider taking action.
Powerful features;
- Smart task prioritisation
- Escalation of incomplete
tasks
- Handles single to-do
or complex multi-person tasks
- Allows task to be
related to projects, assets, customers and other important
common factors
- A fully integrated
knowledgebase to enable staff to learn and share more
efficiently
- Web based customer
request and issue reporting directly into the
live system
- Noticeboard for important
announcements, global or to selected customers, staff
or contractors
- Extensive escalation
steps that you can control
- Automated notifications
by email
- Supports multi-team
organisation for different issue types, and can include
automated assignment
- Integrated Crystal
report engine for advanced reporting anytime by any
authorised person
- Fully automated reporting
that delivers management reports at regular intervals
Desktop, laptop or PDA access
Our solutions are purpose designed to deliver fast and
effective access regardless of your location or access device.
Even if your staff span over multiple time zones, the one
system can service your entire enterprise. No more disparate
solutions, no more time wasted trying to get hold of people
in other offices.
Seratec task management enables easy task assignment
or re-assignment to anyone in seconds.
Powerful management reporting
When it comes to evaluating performance or checking into
any situation, it is always helpful to be able to produce
fast and effective reports that show exactly who did what
where and when.
The integrated report engine enables any authorised person
to run any of system report. Using Crystal reports, you
can create and add any new report you wish to include. The
automated report generator can deliver regular reports at
ay defined interval. A massive time saver !
Customised to your needs
The central workflow engine makes it a breeze to have
the application customised to suit your particular business
needs.
Call more a no obligation demonstration so that you can
witness the power and flexibility of the system for yourself.
You will want to have this business productivity tool
installed as quickly as you you can, so you can start achieving
the massive business benefits as soon as possible.
For more information on our products and services
Contact Seratec
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